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We offer a variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
All payments are due in our office by the 15th of the month.
On the 25th, an unpaid account is charged a $50.00 fee and the meter is locked.
Beginning on January 1, 2022:
The second time an account remains unpaid on the 25th, the account incurs a $100.00 locking fee.
The third time an account remains unpaid it incurs a $150.00 locking fee, and so on.
Here are some payment options:
Payment By NO FEE Bank Draft-ACH Payment
If you would like the ease and convenience of no fee automatic bank draft to pay your monthly bill, sign up with the PDF form below or click here: ach-bank-draft-form. Your account will be drafted on the 15th of each month. If the 15th falls on a Saturday, Sunday or Holiday, funds will be drafted the next business day.
Online Bill Pay with Credit or Debit card (convenience fee)
Pay your bill with your credit or debit card by clicking on the PAY YOUR BILL NOW box. Log in or use quick pay.
Payment by Phone with Credit or Debit card (convenience fee)
Pay your bill with your credit or debit card by calling 844-793-0772. You will need your IVR number from your bill to use this option. You might store your IVR number in your phone for greater convenience.
>>> Check you balance anytime by calling 844-793-0772 and using your IVR number <<<
Payment By Mail
If paying by check or money order through the mail, please include your account number on your payment. Remember when you send your payment by mail, it has to travel through multiple mail centers and may take more time than one would think. We consider a payment delinquent that arrives at our office after 5:00 pm on the 15th, regardless of when it is postmarked. To avoid additional fees, please mail your payment at least five to seven business days before the due date of the 15th.
Payment Drop-off Location
You may pay your bill in person at our office address, 308 W 5th, Burden, Kansas. We accept checks and money orders. We are not able to make change for payments in cash. If the office is closed, payments may be dropped off through the lock box on our front door.
Payment Through Financial Institution Online Bill Pay
Many financial institutions offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to travel to Burden, so to avoid additional fees, time your payment to arrive in our office no later than the 15th of the month. Please consult with your bank for more information.
